PRIVACY AND COOKIE POLICY
INTRODUCTION
ELEFANTE, Craft Business for IT Services (hereinafter referred to as "ELEFANTE", "we", "us", or "our"), respects your privacy and is committed to protecting your personal data.
This Privacy and Cookie Policy explains what personal data we collect through elefante.hrhow we use it, how long we retain it, and what rights you have under the General Data Protection Regulation (GDPR).
By using this Website, you acknowledge that you have read and understood this Privacy and Cookie Policy.
DATA CONTROLLER
The data controller responsible for processing your personal data is:
ELEFANTE, Craft Business for IT Services
Owner: Samanta Golemović
Registered location: Umag, Croatia
OIB (Personal Identification Number): 36082582521
E-mail: info@elefante.hr
WHAT PERSONAL DATA WE COLLECT
Depending on how you use this Website, we may collect the following information:
- your name;
- your email address;
- your company or business name (if provided);
- the content of your message;
- technical information about your browser and device;
- your IP address (in anonymized or shortened form where applicable);
- information about how you use the Website through Google Analytics.
We do not intentionally collect special categories of personal data or any information that is not necessary for communicating with our visitors.
CONTACT FORM
When you contact us through the contact form, we process only the information that you voluntarily provide.
Your personal data is used solely for the following purposes:
- responding to your enquiry;
- preparing a quotation;
- establishing potential business cooperation;
- further communication related to your request.
We do not use your information for newsletters, marketing emails, or promotional messages, nor do we sell your personal data to third parties.
LEGAL BASIS FOR PROCESSING
Your personal data is processed on one or more of the following legal bases:
- your consent when you voluntarily submit an enquiry through our contact form;
- our legitimate interest in maintaining business communication;
- compliance with legal obligations where applicable.
GOOGLE ANALYTICS
This Website uses Google Analytics 4a web analytics service provided by Google LLC.
Google Analytics uses cookies to help us understand how visitors interact with our Website. This may include information such as:
- the number of visitors;
- pages visited;
- time spent on the Website;
- device and browser type;
- approximate geographic location.
This information is used solely to analyse and improve the performance and usability of our Website.
Google Analytics is activated only after you have given your consent to the use of analytical cookies through our cookie banner.
More information about how Google processes personal data is available in the Google Privacy Policy.
HOSTING
This Website is hosted by Bluehost.
Our hosting provider may process certain technical information, such as your IP address and server log data, solely for the purpose of ensuring the security, stability, and proper operation of the Website.
COOKIES
Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
Essential Cookies
These cookies are necessary for the proper functioning of the Website and cannot be disabled.
Analytical Cookies
These cookies help us analyse Website traffic and improve user experience through Google Analytics.
They are only placed after you have given your consent.
MANAGING COOKIES
When you visit our Website for the first time, you will be presented with a cookie consent banner.
You can change or withdraw your consent at any time through the cookie settings available on our Website.
You may also manage or delete cookies through your web browser settings.
SHARING OF PERSONAL DATA
We do not sell, rent, or otherwise disclose your personal data to third parties.
Your data may only be shared with service providers involved in the operation of this Website, including:
- Bluehost (web hosting);
- Google LLC (Google Analytics).
These providers process personal data only in accordance with their own privacy policies and applicable data protection laws.
DATA RETENTION
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.
Information submitted through the contact form is retained for a maximum period of 24 months after our last communication, unless a longer retention period is required by law.
DATA SECURITY
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, misuse, loss, alteration, or disclosure.
Although we take reasonable steps to safeguard your information, no method of transmitting data over the Internet can be guaranteed to be completely secure.
YOUR RIGHTS
Under the GDPR, you have the right to:
- access your personal data;
- request correction of inaccurate data;
- request deletion of your personal data;
- request restriction of processing;
- object to the processing of your personal data;
- withdraw your consent at any time;
- lodge a complaint with the competent data protection authority.
If you wish to exercise any of these rights, please contact us at:
CHANGES TO THIS POLICY
ELEFANTE reserves the right to update this Privacy and Cookie Policy to reflect changes in applicable legislation or the operation of this Website.
Any changes will be published on this page.
Last updated: 23 July 2026
